Privacy Policy

Effective Date: February 10, 2026  |  Last Updated: February 10, 2026

At OKC Insurance Brokers (“the Agency,” “we,” “us,” or “our”), we understand that the information you share with us is sensitive and personal. As an independent insurance brokerage, protecting your privacy is not only our commitment — it is essential to the trust you place in us. This Privacy Policy explains what information we collect, how we use and protect it, who we share it with, and what rights you have regarding your data.

By using our website, contacting our agency, or engaging our services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We collect only the information necessary to provide our insurance brokerage services, communicate with you, and comply with legal and regulatory requirements. The types of information we may collect include:

Personal Identification Information

• Full name, date of birth, and gender
• Home address, mailing address, and email address
• Phone number(s)
• Social Security number or Tax Identification Number
• Driver’s license number and driving history
• Marital status and dependent information

Financial and Insurance Information

• Employment and income information
• Credit history (as obtained by insurance carriers for underwriting purposes)
• Current and prior insurance policy details and claims history
• Property information (for landlord, homeowners, or commercial policies)
• Business information, including entity type, EIN, payroll, and revenue data (for commercial lines)
• Vehicle information including VIN, make, model, and year

Payment Information

• Payment card information is used only to process transactions. We do not intentionally store full card numbers on our systems. Card data may exist transiently in third-party payment systems, carrier portals, or system logs outside of our direct control.
• Check payment details may be retained securely in your client file for record-keeping purposes.

Website and Technical Information

• IP address, browser type, device type, and operating system
• Pages visited, time spent on our website, and referring URLs
• Information collected through cookies, web beacons, and similar tracking technologies (see Section 6 below)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To obtain insurance quotes and bind coverage on your behalf with insurance carriers
• To manage, service, and renew your insurance policies
• To process premium payments and handle billing inquiries
• To communicate with you about your policies, claims, and account
• To comply with legal, regulatory, and licensing requirements
• To respond to your inquiries and provide customer support
• To send you relevant agency updates, policy reminders, or marketing communications (with your consent where required)
• To improve our website, services, and client experience
• To measure the effectiveness of our online advertising campaigns

3. How We Share Your Information

We do not sell, rent, or lease your personal information to third parties for their marketing purposes. However, in order to provide our insurance brokerage services, we may share your information with the following parties:

• Insurance carriers and underwriters: We share your personal and risk-related information with insurance companies to obtain quotes, bind coverage, process endorsements, and facilitate claims on your behalf. This is a necessary part of securing and servicing your insurance policies.
• Premium finance companies: If you finance your insurance premium, we may share relevant information with the financing company.
• Authorized service providers: We work with a limited number of trusted service providers who assist with agency operations, including administrative support, data processing, and technology services. These providers are contractually obligated to maintain the confidentiality and security of your information and are prohibited from using it for any purpose other than fulfilling their duties to our agency.
• Advertising and analytics providers: We use Google Ads and Google Analytics. These platforms may receive anonymized or pseudonymized data through cookies and tracking pixels for the purposes of ad performance measurement, conversion tracking, and website analytics. We do not share personally identifiable insurance or financial data with advertising platforms.
• Legal and regulatory authorities: We may disclose your information when required by law, regulation, subpoena, court order, or in response to a valid request from a governmental authority.
• With your consent: We may share your information with other parties when you have given us explicit permission to do so.

4. How We Protect Your Information

We take the security of your personal information seriously and maintain commercially reasonable administrative, technical, and physical safeguards designed to protect it from unauthorized access, use, or disclosure. Our security measures include:

• Confidentiality agreements: All employees and authorized service providers are required to sign confidentiality agreements and are trained on proper data handling practices.
• Access controls: Access to your personal information is restricted to authorized personnel who need it to perform their job duties. We use role-based permissions and secure authentication methods.
• Secure technology: We utilize encrypted connections, secure cloud-based platforms, and virtual private networks (VPNs) designed to protect data in transit and at rest.
• Device and network security: Personnel who access client data remotely do so through agency-approved environments with safeguards intended to protect your information.
• Payment security: Payment card information is processed using commercially reasonable methods consistent with Payment Card Industry Data Security Standards (PCI DSS). We do not intentionally store full card numbers on our systems after transaction authorization.

While we are committed to taking all commercially reasonable steps to safeguard your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, service your account, and comply with our legal and regulatory obligations. In general:

• Active clients: Your information is retained for the duration of our business relationship and as long as your policies remain active.
• Former clients: After your policies lapse, are cancelled, or our business relationship ends, we may retain your information for a minimum of five (5) years — or longer as required by applicable state insurance regulations, tax laws, or for legal defense purposes.
• Marketing contacts: If you have opted in to marketing communications, we retain your contact information until you opt out.

When your information is no longer required, we will securely dispose of or de-identify it in accordance with our data retention procedures.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, measure the performance of our advertising, and help us understand how visitors interact with our site.

• Essential cookies: These are necessary for the website to function properly, such as maintaining your session while browsing.
• Analytics cookies: We use analytics tools, such as Google Analytics, to understand site traffic and how visitors use our website so we can improve performance and user experience. These tools may collect information such as your IP address, browser type, device identifiers, and pages visited. You can learn more about how Google uses data at Google’s Privacy Policy.
• Advertising and conversion tracking cookies: We use online advertising platforms, including Google Ads. These cookies are used to (a) measure ad performance and conversions — for example, when someone submits a form or calls after clicking an ad — and (b) deliver relevant ads to people who have previously visited our website (remarketing), if enabled. These cookies may collect data about your browsing activity across websites.
• Third-party data requests: Our website loads resources from third-party services, including Google Fonts and Google advertising and analytics scripts. These requests may transmit technical data such as your IP address to those third parties.

You can manage or disable cookies through your browser settings. You can also control ad personalization through Google’s Ad Settings. Please note that disabling certain cookies may affect the functionality of our website and the accuracy of our advertising measurements.

Do Not Track Signals

Some web browsers transmit “Do Not Track” (DNT) signals. At this time, our website does not respond to DNT signals, as there is no industry-wide standard for compliance. We will update this policy if a standard is established.

7. Third-Party Links

Our website may contain links to third-party websites, including insurance carrier portals, payment processors, and social media platforms. These websites operate independently and have their own privacy policies. We are not responsible for the privacy practices or content of any third-party websites and encourage you to review their policies before providing any personal information.

8. Text Communication Policy

You may opt in to receive text messages from OKC Insurance Brokers through a form on our website, a link in an email invitation, or by providing verbal or written consent. Consent to receive text messages is not a condition of purchasing any product or service from us. Message consent is not transferable and applies only to the mobile number provided.

Message Details

• We may send messages related to your insurance policies, account notifications, appointment reminders, agency updates, or promotional content.
• Message frequency is typically 1–2 messages per week, though this may vary.
• Standard message and data rates may apply based on your wireless carrier plan.

Your Responsibilities

• You confirm that you are the owner or authorized user of the mobile number you provide.
• You agree to notify us promptly if your phone number changes or is transferred to another person.
• You acknowledge that you are responsible for any charges from your wireless carrier associated with receiving text messages.

Opting Out or Getting Help

• To opt out: Reply STOP to any text message to unsubscribe at any time.
• To get help: Reply HELP or contact us directly at (405) 509-9433 or in**@*****************rs.com.

We do not sell, share, or disclose texting contact data to third parties for marketing purposes, unless required by law.

9. Children’s Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information directly from children under 13. If we become aware that we have inadvertently collected information directly from a child under 13, we will take steps to delete it promptly. If you believe a child has provided us with personal information, please contact us immediately.

This restriction does not apply to information about minor dependents that is collected from a parent or legal guardian for insurance purposes, such as adding a dependent to a policy.

10. Your Rights and Choices

Depending on your state of residence, you may have certain rights regarding your personal information, including:

• Right to access: You may request a copy of the personal information we hold about you.
• Right to correction: You may request that we correct inaccurate or incomplete information.
• Right to deletion: You may request that we delete your personal information, subject to certain legal and regulatory exceptions (for example, we may be required to retain records for compliance purposes).
• Right to opt out of marketing: You may opt out of receiving marketing communications from us at any time by contacting us or following the unsubscribe instructions in our messages.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

11. State-Specific Disclosures

Oklahoma Residents

OKC Insurance Brokers complies with applicable Oklahoma insurance privacy regulations. Your information is handled in accordance with the Oklahoma Insurance Code and related rules governing the confidentiality of insurance records.

Texas Residents

For our clients in Texas, we comply with the Texas Insurance Code and the Texas Data Privacy and Security Act (TDPSA). Texas residents have the right to access, correct, and request deletion of their personal data, as well as the right to opt out of the processing of personal data for purposes of targeted advertising or the sale of personal data. We do not sell your personal data. To exercise your rights, please contact us using the information below.

California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) provide you with specific rights regarding your personal information:

• Right to know: You may request that we disclose the categories and specific pieces of personal information we have collected about you. The categories of information we collect are listed in Section 1 of this Privacy Policy, and the purposes for collection are described in Section 2.
• Right to delete: You may request deletion of your personal information, subject to certain legal exceptions.
• Right to opt out of sale or sharing: We do not sell your personal information. We do not knowingly share personal information for cross-context behavioral advertising as defined by California law. Our website may use advertising cookies as described in Section 6; you may opt out of ad personalization through Google’s Ad Settings.
• Right to non-discrimination: We will not discriminate against you for exercising any of your privacy rights.

To submit a verifiable consumer request, please contact us by phone at (405) 509-9433 or by email at in**@*****************rs.com. You may also designate an authorized agent to submit a request on your behalf. We may require verification of your identity before processing your request. Data retention periods applicable to your information are described in Section 5 of this Privacy Policy.

12. Bilingual Services

OKC Insurance Brokers offers services in English and Spanish. This Privacy Policy is provided in English. In the event of any discrepancy between an English and Spanish version of this Privacy Policy or any related communications, the English version shall prevail.

13. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the State of Oklahoma, without regard to its conflict of law provisions. Any disputes arising under or in connection with this Privacy Policy shall be resolved in the courts of Oklahoma County, Oklahoma.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website or services following any changes constitutes your acceptance of the updated policy.